Contact information

At Silk Storage Hub, we believe good customer service should be as practical as the products we offer. If you have a question about a kitchen accessory, need assistance with an order, want to report a delivery issue, or would like to request a return or refund, please use the contact information below.

Our team is here to help with inquiries relating to wooden peelers, spoon-and-fork sets, wine openers, and other products available through our online store.

Business Information

Store Name: Silk Storage Hub
Legal Business Name: WXLLOW LLC.
Website: https://www.silkstoragehub.website/

Business Address:

WXLLOW LLC.
6885 NORTHWICH DR
WINDERMERE, FL 34786
United States

Return Address:

WXLLOW LLC.
6885 NORTHWICH DR
WINDERMERE, FL 34786
United States

Contact Person: Eleanore Greene
Customer Service Email: [email protected]

Customer Support

You may contact us for assistance with:

  • Product information about wooden peelers, spoon-and-fork sets, and wine openers.

  • Product descriptions, available features, and included components.

  • Order confirmations and order-status questions.

  • Payment and checkout inquiries.

  • Shipping, tracking, and delivery concerns.

  • Missing, incorrect, or damaged merchandise.

  • Return, refund, and replacement requests.

  • Order cancellation inquiries.

  • Privacy questions and personal information requests.

  • Website access or technical issues.

  • General feedback and business correspondence.

Returns and Refunds

If you wish to return a product or request a refund, please email [email protected] before sending merchandise back.

Include your order number, the product name, and a short explanation of the issue. If the item arrived damaged or differs from the product ordered, photographs may help us review your request.

Please wait for return instructions before mailing any item.

Shipping and Delivery Questions

For a delayed parcel, missing shipment, incorrect delivery address, or damaged package, contact us by email and provide your order number and tracking information, if available.

If you need to correct a delivery address, please contact us as soon as possible. Address changes may not be possible after dispatch.

Privacy Inquiries

For questions about how personal information is collected, used, or disclosed, or to submit an eligible privacy request, email [email protected] with “Privacy Request” in the subject line.

Please do not include full payment card numbers, passwords, or other sensitive authentication details in your email.

Written Correspondence

Business and written correspondence may be directed to:

WXLLOW LLC.
Attn: Eleanore Greene
6885 NORTHWICH DR
WINDERMERE, FL 34786
United States

Helpful Information to Include

To help us respond accurately, please include:

  1. Your name.

  2. Your order number, if your inquiry concerns a purchase.

  3. The product involved.

  4. A clear description of your question or concern.

  5. Relevant photographs or supporting details, where appropriate.

Silk Storage Hub
https://www.silkstoragehub.website/
[email protected]